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Operational Clarity. Tactical Results.
Embedded Ops and Executive-level consulting, everything your MSP needs to scale.
Many MSPs are founded by technical experts who became reluctant CEOs.They started with a passion for technology, but ended up buried in operations, managing people, and wearing too many hats. Growth stalls because they become the bottleneck.I help them step back, stop working in the business, and start working on it.Let’s unlock your company’s potential by getting you out of your own way.
At 6S Consulting, we help MSP leaders get unstuck. Whether you need hands-on execution or strategic clarity, we bring the frameworks, tools, and experience to get results that last. No fluff. No theory. Just consulting that works.
What We Do Best
Act as your fractional service/project manager, or dispatcher.
Improve your client experience without hiring full-time ops.
Strategic planning that aligns people, process, and tools.
Workflow design and tool clean-up that actually gets done.
Build dashboards and reports that show what matters.
Automate, so your team can focus on delivery.
We work in your PSA, not in slide decks.
Who We Work With
Owner-led or partner-led MSPs in transition or growth.
MSPs that need ops help but can’t justify a full-time role.
Service teams struggling with tool fatigue or process breakdown.
Teams that want more clarity, less chaos, and faster results.
6S Consulting - Privacy
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Services
Three offerings. One outcome: a stronger MSP built for scale.
At 6S Consulting, we meet MSPs where they are, whether you’re a smaller team drowning in daily operations or a $3M shop ready to grow past the plateau. Our two core services are designed to solve the real problems behind stagnant growth, tool chaos, and team burnout.
6S Systems
Ongoing systems health, monitoring, and support for high-performing platforms, without the overhead.
If you’re constantly chasing issues across tools, losing visibility, or spending too much time troubleshooting, 6S Systems gives you peace of mind. We monitor, optimize, and support your stack: PSA, RMM, documentation tools, automation platforms, and more, so they run clean and fast.We keep your systems healthy and out of your way, so your team can stay focused on service.
6S Ops
Tactical execution and part-time ops leadership for MSPs without full-time capacity.
If you’re buried in day-to-day chaos, messy PSA, broken workflows, no time for process, 6S Ops gives you the help you need now. We roll up our sleeves and fix what’s slowing your team down: data, tickets, automation, reporting, dispatch, and more.We handle ops roles like dispatch and service management, without the full-time hire.
6S Growth
Strategic advisory support to build the foundation your MSP needs to scale, sustainably.
We help MSPs with 15–30+ staff build structure, accountability, and alignment at the leadership level. If you’ve outgrown your ops, hit a revenue ceiling, or feel stuck working in the business instead of on it, we bring the clarity and framework to move forward.
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6S Systems - Your Stack Maintenance
Ongoing maintenance for a healthier, more reliable MSP stack.
If you’re constantly spending hours with vendor support, chasing issues across tools, losing visibility, or spending too much time troubleshooting, 6S Systems gives you clarity and control.6S Systems helps MSP's with:
ROI – Helping unlock the full potential of the tools you pay for each month.
Platform Health – Keep your PSA, RMM, and other tools stable, fast, and error-free.
Simplification – Eliminate bloat, reduce tool overlap, and streamline workflows so your team can move faster.
System Support – Ongoing help for troubleshooting, admin changes, and tool alignment.
Continuous Optimization – Handle system setup and scaling tasks as your business grows and changes.
New Tool Integration – Set up and integrate new platforms into your stack without disrupting operations.
Outcome:
Your systems and tools running smoothly, so your team can, too.
The 6S Approach
| Step | Focus | What It Means for Scale |
|---|---|---|
| Scan | We review your current stack PSA, RMM, documentation, and key integrations, to assess risk, performance, and alignment. | You can’t fix what you don’t see. We surface hidden issues and opportunities. |
| Stabilize | Fix performance bottlenecks, resolve recurring issues, and close configuration gaps across platforms. | Your team stops chasing avoidable problems and gains trust in the tools. |
| Simplify | Identify bloat, remove unused tools, reduce complexity, and streamline the way systems interact. | A simpler stack is easier to manage, faster to train on, and more reliable day to day. |
| Sync | Set up and integrate new platforms so they connect cleanly with your existing stack. | Your systems grow with your business, without breaking things or slowing down the team. |
| Sharpen | Improve workflows, standardize configurations, eliminate noise, and align tools with operational goals. | A cleaner stack means higher productivity, fewer escalations, and better service. |
| Support | Ongoing system insights, and expert advice to keep everything running at its best. | Peace of mind. Your systems enable your team. |
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6S Growth - Strategic Consulting
Executive-level guidance to align, scale, and drive accountability.
We work with MSP leadership to design and execute strategies that deliver lasting change. This isn’t theory, it’s grounded, operational consulting that aligns your people, process, and tools.Our consulting focus areas include:
Strategic Planning & Goal Setting
Service Offering & Pricing Design
Leadership Cadence & Accountability
Departmental Roles & Process Mapping
Go-to-Market Alignment
At the core of everything we do is the 6S Framework: A repeatable structure that guides our work, ensures progress, and makes results stick.
Outcome:
Build a business that runs without you in every room.
The 6S Approach
| Step | Focus | What It Means for Scale |
|---|---|---|
| Strategy | Define what matters | Align leadership around a shared vision, measurable goals, and a roadmap for scale. |
| Structure | Build the foundation | Design roles, rhythms, and reporting to support service delivery and accountability. |
| Systems | Enable the team | Align tools and platforms (PSA, RMM, docs) with how your MSP actually operates. |
| Score | Measure what moves the needle | Identify and track the right KPIs to drive performance, retention, and profitability. |
| Stewardship | Lead with intent | Build a leadership cadence that sustains progress and empowers your managers. |
| Scale | Grow without chaos | Optimize pricing, delivery, and client experience to support controlled, healthy growth. |
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6S Ops - Tactical Support
6S Ops gives you the hands-on help you need.
Think of 6S Ops as your fractional Director of Operations. We get inside your PSA, clean up your data, optimize your workflows, and build dashboards that reflect what’s really happening.6S Ops helps MSPs with:
Fractional Service Manager or Dispatcher Support
Fractional Project Management for Internal or Client Work
PSA Cleanup & Workflow Automation
SOP & Tool Alignment
Custom Reporting & KPI Dashboards
Data Integrity Across Systems
Outcome:
Operational control, accurate reporting, and systems that finally work for you.
The 6S Approach
| Step | Focus | What It Means in Ops |
|---|---|---|
| Sort | Identify what’s broken | We audit your PSA, workflows, boards, and data to surface what’s holding your team back. |
| Simplify | Cut the noise | Remove duplicate tools, clunky steps, and manual work that creates friction. |
| Standardize | Build clear workflows | Create consistent, repeatable processes that improve service quality and efficiency. |
| Sync | Connect tools and teams | Align your PSA, docs, RMM, and reporting so your data flows, and your people do too. |
| Score | Make performance visible | Build dashboards and KPIs that show real-time health and leading indicators. |
| Support | Fill the gaps | Act as your part-time dispatcher, service manager, or project lead, no full-time hire needed. |
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Privacy Policy
Effective Date: July 3, 20256S Consulting (“we”, “our”, or “us”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website or engage with our services.⸻1. Information We CollectWe may collect the following types of information:
• Personal Information — when you contact us or book a call, we may collect your name, email address, phone number, and any other details you voluntarily provide.
• Technical Data — such as browser type, IP address, pages visited, and time spent on site (via analytics tools).⸻2. How We Use Your InformationWe use your information to:
• Respond to inquiries and provide services
• Improve our website and user experience
• Schedule calls and manage communication
• Comply with legal obligationsWe do not sell your data or share it with third parties for marketing purposes.⸻3. Third-Party ToolsWe may use third-party services like:
• Microsoft Bookings (for scheduling)
• Carrd (for hosting this website)
• Email or CRM tools (to respond to inquiries)These providers may process basic personal data in accordance with their own privacy policies.⸻4. Cookies and AnalyticsWe may use cookies or analytics tools to track usage and improve performance. You can adjust your browser settings to block cookies if you prefer.⸻5. Data RetentionWe only keep your personal data as long as needed for the purpose it was collected. You can request deletion at any time by contacting us.⸻6. Your RightsYou have the right to:
• Request access to the data we hold about you
• Correct or update your information
• Ask us to delete your informationTo make a request, contact us at:
📧 [email protected]
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Book a Call
Let’s talk about what’s holding your MSP back, and what it’ll take to fix it.This no-pressure call is for MSP owners, partners, or service leaders who need clarity, traction, or tactical help to move forward. Whether you’re scaling, stuck, or just tired of chasing dashboards that lie, we can help.Bring your mess. We’ve seen worse.
You’ll leave with insight, not a sales pitch.
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About Me
Dean Sanderson
Principal Consultant, 6S ConsultingI’ve lived the MSP journey, from frontline technician to leadership, through mergers, rapid growth, and the chaos that comes with scale.I started my career hands-on: in the tools, working tickets, solving problems. Over the years, I moved into management, then executive leadership, building teams, leading strategic initiatives, and guiding MSPs through real transformation. I’ve helped scale MSPs across Canada, supported M&A integrations, and led operational overhauls from the inside.That experience shaped what I do now.At 6S Consulting, I work with MSPs that are stuck in growth or drowning in operations. Some need help getting their delivery house in order, fixing their PSA, building dashboards, or streamlining dispatch. Others need higher-level guidance, aligning people, process, and tools so they can scale without burning out their teams (or themselves).I understand how MSPs work because I’ve done the work, from dispatch to delivery to strategy.And I know how frustrating it is when you’ve outgrown your systems but can’t afford to stall.Whether you need systems health and assistance (6S Systems), hands-on operational support (6S Ops), or a strategic push forward (6S Growth), I bring clarity, traction, and real results — no fluff, no slides-for-show. Just consulting that works.